Going Above & Beyond the Traditional MSP Model
Smart businesses know that technology isn’t just a tool for day-to-day tasks – it’s the backbone of operational efficiency, a guardian of security, and a driving force for a competitive edge. UpTime OnTime goes beyond traditional MSP services with a proactive approach to IT and cybersecurity services that help your business thrive.
A Proactive Approach to IT & Cybersecurity Services
Our philosophy is simple: the best IT and cybersecurity services prevent issues before they arise and wreak havoc on your business. That’s why we take a comprehensive approach to to proactively safeguard your operations, ensuring uninterrupted performance, robust security, and continued business success. We get to know your company deeply to deliver services tailored to your needs, working through a knowledgable team that prioritizes responsiveness and high-touch support.
Our Service Packages
Choose from two packages, delivered on a monthly basis. Services are delivered in San Diego, Los Angeles, Orange County, and Boston.
Package 1: Basic IT & Cybersecurity Services
- Managed IT services (MSP services)
- Unlimited remote IT support
- Endpoint Security Services (EDR\Anti-Virus)
Package 2: Standard IT & Cybersecurity Services
- Managed IT services (MSP services)
- Unlimited remote IT support
- 24/7 cybersecurity monitoring (EDR)
- Scheduled onsite maintenance visits
- Best-in-breed technology stack
- User awareness training
- Annual risk assessment
- Annual cloud assessment (Microsoft, AWS)
Package 3: Total Protection IT & Cybersecurity
- Managed IT services (MSP services)
- Unlimited Remote IT support
- 24/7 cybersecurity monitoring (MDR, XDR, EDR)
- Onsite maintenance visits
- Best-in-breed technology stack
- User awareness training
- Monthly risk assessment
- Monthly cloud assessment (Microsoft, Azure)
- Unlimited IT consulting (Virtual CTO)
- Unlimited cybersecurity audit, reporting & consulting (Virtual CISO)
- Unlimited project labor
It pays to be prepared.
Average cost of a cyberattack.
Our Proven Process for IT Excellence
With 20 years of experience under our belt, we’ve perfected a process that optimizes your IT operations and fortifies cybersecurity for your business.
Identify It
Utilize automated tools for comprehensive network and cloud system data collection and reporting.
Protect It
Conduct risk assessments, vulnerability scans, and manual gap closure to enhance security.
Detect It
Continuously monitor systems, configurations, and data storage with automated alerting on suspicious activity or hardware issues.
Prove It
Aggregate data from discovery, assessments, and detection for detailed documentation with actionable insights.
Test It
Employ penetration testing to challenge defenses, evaluate weaknesses, and enhance security measures.
Manage It
Offer comprehensive support, including help desk services, administration, and ongoing maintenance.